Privacy Policy

Elite United Banking ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [eliteunitedbanking.com], use our services, or otherwise engage with us.

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1. Information We Collect

We may collect the following categories of personal information:

• Identifiers such as full name, email address, phone number, residential or mailing address

• Financial data including bank account numbers, payment history, and related information

• Technical data such as IP address, browser type, and usage data

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2. How We Use Your Information

We use your information to:

• Provide and maintain banking and financial services

• Authenticate your identity and prevent fraud

• Process transactions and manage accounts

• Comply with legal obligations and regulatory requirements

• Improve our website, products, and services

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3. Sharing Your Information

We may share your information:

• With affiliated financial institutions under strict confidentiality agreements

• With service providers who perform services on our behalf (e.g., IT, compliance, customer support)

• As required by law or regulatory authorities

• In connection with a merger, acquisition, or asset sale

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4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including encryption, access controls, and regular risk assessments.

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5. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Object to or restrict certain processing

• Withdraw consent where applicable

To exercise these rights, please contact us at customerexperience@eliteunitedbanking.com.

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6. Cookies and Tracking Technologies

We use cookies to improve user experience, analyze site traffic, and support site security. You can manage your cookie preferences through your browser settings.

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7. International Transfers

If you are located outside of our operational jurisdiction, your information may be transferred to—and processed in—countries that may not provide the same level of data protection as your home country.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Elite United Banking Email: eliteunitedbanking@gmail.com Address: 16 Nicholson St, Edinburgh, EH8 9DH UK.

10. Data Controller

Elite United Banking acts as the Data Controller in respect of the personal data we collect. Registered Office: 16 Nicholson St, Edinburgh, EH8 9DH UK Email: customerexperience@eliteunitedbanking.com.

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11. Information We Collect

We may collect the following categories of personal information:

• Identity and Contact Data (e.g. name, address, email, phone number)

• Financial Information (e.g. bank details, payment history)

• Technical Data (e.g. IP address, browser type, login data)

• Usage Data and Marketing Preferences

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12. Lawful Basis for Processing

We process your data only when a lawful basis under the UK GDPR applies, including:

• Your consent

• Contractual necessity

• Compliance with legal obligations

• Legitimate interests pursued by us or a third party

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13. How We Use Your Data

We use your personal data to:

• Provide and manage financial services

• Verify identity and prevent fraud

• Comply with regulatory and statutory obligations

• Personalise and improve user experience

• Administer marketing and communications (with opt-out rights)

14. Data Sharing

We may share your data with:

• Regulated financial institutions and payment processors

• IT and professional service providers (under binding contracts)

• Regulatory authorities (where legally required)

• Affiliates or third parties in the event of a corporate restructuring

15. International Transfers

If we transfer data outside the UK, we ensure adequate safeguards, such as:

• Adequacy decisions by the UK Government

• Standard Contractual Clauses approved by the ICO

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16. Data Retention

We retain your data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specific retention periods are outlined in our internal retention schedule.

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17. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Correct inaccuracies or request deletion

• Restrict or object to processing

• Withdraw consent at any time (where applicable)

• File a complaint with the Information Commissioner’s Office (ICO)

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18. Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience. You can configure your cookie preferences via your browser settings. For more details, see our [Cookie Policy].

19. Changes to this Privacy Policy

We may revise this Policy periodically. Material changes will be communicated through the website and updated at the top of this document.